luky91 Terms & Conditions 📋

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and luky91 ("luky91", "the Platform", "we", "us", "our") governing your access to and use of the luky91 website located at luky91.app and all associated services, games, betting markets, and features offered thereon.

By creating a luky91 account, making a deposit, placing a wager, or otherwise accessing any part of the luky91 platform, you unconditionally accept and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree to these Terms in full, you must not access or use the luky91 platform.

2. Eligibility & Age Verification

Access to luky91 and participation in any real-money game, bet, or promotion is strictly restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 18 years of age at the time of registration. luky91 maintains a strict 18+ policy with no exceptions.
• You are not a resident of a jurisdiction in which online gambling is explicitly prohibited by law.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You have not previously been self-excluded from luky91 or any other online gambling platform in circumstances that remain active.
• You are not a current employee, director, officer, contractor, or close family member of a luky91 employee in a role that may present a conflict of interest.

luky91 reserves the right to request identity verification documents at any time, including but not limited to a copy of your Pakistani CNIC, utility bill, or bank statement. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension and withholding of pending withdrawals pending investigation.

3. Account Registration

To access real-money services on luky91, you must create a single player account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual may hold only one active luky91 account. Multiple accounts linked to the same individual, mobile number, CNIC, IP address, or payment method are prohibited and subject to closure without notice.
• Accurate Information: You must provide truthful, accurate, and complete information during registration. Submitting false information constitutes a material breach of these Terms.
• Account Security: You are responsible for maintaining the confidentiality of your luky91 login credentials. Do not share your password with any third party. luky91 will not be held liable for unauthorised access resulting from your failure to secure your credentials.
• Account Updates: You must promptly update your account details if any registered information changes, particularly your mobile number or email address.
• Account Closure: luky91 reserves the right to suspend or permanently close any account at its sole discretion, particularly where a breach of these Terms is suspected or confirmed.

4. Deposits & Payment Methods

luky91 accepts deposits via the following payment methods available to Pakistani players: JazzCash, Easypaisa, HBL bank transfer, UBL bank transfer, Meezan Bank, Bank Alfalah, Visa/Mastercard debit cards, USDT TRC20, and Skrill. All deposit transactions are subject to the following terms:

• The minimum deposit amount is Rs 500 for JazzCash and Easypaisa; Rs 2,000 for bank transfers.
• Deposits must originate from payment methods registered in your own name. Third-party deposits are strictly prohibited.
• luky91 does not charge deposit fees. However, your payment provider may apply its own transaction charges outside of luky91's control.
• luky91 reserves the right to request proof of ownership of any payment method used for deposits before processing withdrawals to that method.
• Deposits made in error cannot be reversed once credited to a luky91 account balance that has been wagered upon.

5. Withdrawals

Withdrawals from luky91 accounts are subject to the following conditions:

• KYC (Know Your Customer) verification must be completed before any withdrawal is processed. This requires submission and approval of a valid CNIC and proof of payment method ownership.
• The minimum withdrawal amount is Rs 1,000. Withdrawal requests below this threshold will not be processed.
• Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible. luky91 may request documentation if a withdrawal to a different method is requested.
• Processing times vary by method: JazzCash and Easypaisa withdrawals typically process within 24 hours for verified accounts; bank transfers within 1–3 business days.
• luky91 reserves the right to delay withdrawal processing for security review purposes, particularly for high-value transactions or accounts showing unusual activity patterns.
• Funds credited to a luky91 account from a bonus that does not meet its wagering requirements are not eligible for withdrawal until those requirements are satisfied.

6. Bonuses & Promotions

luky91 may offer bonuses, free bets, cashback, and other promotional incentives to registered players. All bonuses are subject to specific promotion terms published alongside each offer, in addition to the following general conditions:

• Bonuses are intended for personal recreational use only. Systematic exploitation of bonus offers, including but not limited to bonus abuse, arbitrage, or coordinated exploitation across multiple accounts, is strictly prohibited.
• luky91 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• Wagering requirements must be met in full before bonus-derived winnings become withdrawable. The specific wagering multiplier applicable to each bonus will be stated in that promotion's individual terms.
• Bonuses may only be claimed once per household, IP address, or device unless explicitly stated otherwise.
• luky91 may void bonus winnings and confiscate funds where it determines that bonus terms have been abused or these Terms have been breached.

7. Betting & Gaming Rules

All betting and gaming activity on luky91 is subject to the following general rules, in addition to any game-specific or sport-specific rules published on the platform:

• All bets and wagers are final once confirmed by the luky91 system. Bets cannot be cancelled or amended after acceptance.
• luky91 may void any bet placed on an event or outcome where a clear pricing error is evident, or where the integrity of the event is in question.
• In the event of a technical failure affecting the outcome of a casino game, the most recently confirmed game state will be treated as the final result.
• Winnings from void bets are cancelled; the original stake is returned to the player's balance.
• luky91 reserves the right to limit bet sizes, impose maximum payout caps, or restrict a player's ability to bet on specific markets at its sole discretion.

8. Prohibited Conduct

The following activities are strictly prohibited on luky91 and constitute grounds for immediate account suspension and forfeiture of funds:

• Using automated software, bots, scripts, or artificial intelligence to interact with any luky91 game or betting market.
• Colluding with other players to achieve an unfair advantage in any multiplayer game or live dealer table.
• Exploiting software errors, glitches, or vulnerabilities — any such exploitation must be reported to support immediately.
• Using the luky91 platform for any purpose related to money laundering, fraud, or any other financial crime.
• Registering or operating multiple luky91 accounts simultaneously or sequentially with the same identity.
• Providing false identity documentation or misrepresenting your age, location, or ownership of payment methods.
• Attempting to reverse-charge any deposit previously used to fund gambling activity.

9. Responsible Gaming

luky91 is committed to promoting responsible gaming and protecting vulnerable players. The platform provides the following tools, all available free of charge from your luky91 account dashboard:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your luky91 account.
• Loss Limits: Restrict the amount you can lose within a defined period.
• Session Time Limits: Set a maximum duration per gaming session, after which the platform will automatically log you out.
• Cooling-Off Period: Take a temporary break from the luky91 platform for a period of your choosing (24 hours to 6 months).
• Self-Exclusion: Permanently exclude yourself from luky91. Self-exclusion is irreversible for its stated duration and cannot be lifted early regardless of circumstances.

For further resources on responsible gaming, please visit our dedicated Responsible Gaming page. If you believe you may have a gambling problem, international and Pakistan-based support organisations are available to assist you confidentially.

10. Intellectual Property

All content on the luky91 platform — including but not limited to software, code, text, graphics, logos, game assets, interface design, and data — is the intellectual property of luky91 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the luky91 platform solely for personal, non-commercial entertainment purposes. Any reproduction, distribution, or commercial exploitation of luky91 platform content without prior written authorisation is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• luky91 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform.
• luky91 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or third-party outages may cause temporary unavailability.
• luky91 is not responsible for the conduct of third-party game providers, payment processors, or telecommunications services whose performance falls outside luky91's direct control.
• The total aggregate liability of luky91 to any player in connection with any claim shall not exceed the net deposits made by that player in the thirty (30) days preceding the event giving rise to the claim.

12. Privacy

luky91's collection, processing, storage, and use of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By registering a luky91 account, you acknowledge that you have read and accepted the Privacy Policy. luky91 processes personal data in accordance with applicable data protection standards. Player data is never sold to third parties for independent marketing purposes.

13. Amendments to Terms

luky91 reserves the right to amend, update, or replace these Terms at any time. Material changes will be notified to players via email to the address registered on their luky91 account and/or via a notice displayed upon next login. Continued use of the luky91 platform following notification of amended Terms constitutes acceptance of those amendments. It is your responsibility to review the Terms periodically for updates. The date of the most recent revision is always displayed at the top of this page.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which luky91 holds its operating licence. In the event of a dispute between a player and luky91 that cannot be resolved informally through the luky91 customer support channel, either party may refer the matter to the competent regulatory authority or an independent alternative dispute resolution (ADR) body as designated by luky91's licensing authority. luky91 will engage constructively with any legitimate dispute escalated through the proper channel. Disputes relating solely to matters of legal interpretation shall be determined by a court of competent jurisdiction.

15. Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact the luky91 support team through the live chat facility available on the platform (available 24/7 in English) or by email. Our support team endeavours to acknowledge all enquiries within 24 hours and resolve substantive issues within 5 business days.

📧 Email: [email protected]